Shipping & Handling

We offer ICC Basic Shipping as well as express shipping (where available). For Domestic orders, Basic Shipping is by FedEx Ground (except for orders under $25) or USPS Mail.  For International Orders, Basic Shipping is FedEx Ground or USPS Airmail for Canada & Mexico and USPS Airmail or Express Mail for other countries.

The Shipping costs appearing in your Shopping Cart are calculated based on the rates listed below.

Standard Shipping Rates

Order Subtotal Shipping Charge
U.S. SHIPPING, CONTINENTAL 48
Up to $25, 10-15 day Media Mail $4.50
Up to $25, 3-10 day UPS/FedEx Ground (no P.O. Boxes) $9
$25.01 to $50 $10
$50.01 to $100 $11
$100.01 to $200 $14
$200.01 to $500 $18
$500.01 or more 4% of order subtotal*
AK, HI AND U.S. TERRITORIES SHIPPING
Up to $25 $7
$25.01 to $200 $17
$200.01 to $500 $30
$500.01 or more 8% of order subtotal*
INTERNATIONAL SHIPPING RATES (may vary)
Canada and Mexico $20% of order subtotal*
All Other Countries $25 + 20% of order subtotal*

* Percentage rates are approximate, but never exceed the listed percentage.

Deliveries to remote areas may be delayed.

To minimize fraudulent orders, we may also require a fax or scan via e-mail with the copy of the credit card, passport or local identification card and a copy of the latest credit card statement.

International Delivery may include additional fees imposed by your local Customs office – such as duties and/or taxes. These additional fees are not covered by International Code Council's shipping and handling cost and you are responsible for these costs; as well as, that the product can lawfully be imported to the destination country. If you have any questions regarding these fees, please contact your local Customs Office, as they can provide you with all the necessary information regarding customs fees.

If you must change the Shipping Method, please call or email our Customer Service department, after you have submitted your order. Customer Service is available Monday – Friday between 8:00 a.m. to 5:00 p.m. (Central Time zone) at 1-800-786-4452 or at order@iccsafe.org. Please include your Order number in your request for quicker processing.

Shipping Notes

  • Orders shipped via FedEx Ground will normally be received within 5-10 business days.
  • FedEx Two-Day orders are shipped within one business day after they are placed. If your order includes an item on backorder, this item will be shipped when available at no extra charge by standard shipping.
  • FedEx Overnight and Priority Overnight orders are shipped the same day if placed before 2:30pm CT on a business day (Mondays through Fridays, excluding holidays).  ICC staffers will  contact you to resolve any issues with availability or shipping charges. If your order includes an item on backorder, this item will be shipped when available at no extra charge by standard shipping.
  • Orders shipped to P.O. Boxes or APO/FPO by U.S. Postal Service will normally be received within 10-15 Business Days.  Costs are based on United States Postal Service rates, order weight and shipping address zip code.
  • International orders shipped by FedEx Ground for Canada & Mexico or USPS Airmail or USPS Express Mail for other countries. Allow 2 - 5 weeks for delivery. Deliveries to remote areas may be delayed and take longer. We do not ship to Ghana or Nigeria

Additional Notes:

To request International Express Shipping, you can call 001-708-799-2300 x33801 Monday – Friday, 8:00 a.m. – 5:00 p.m. (Central Time zone), email [order@iccsafe.org]  or fax 001-708-799-4981 us your request. You can use your own FedEx or UPS Accounts to cover the costs for Express Shipping of your order; or, you can pay the extra charges to us using a credit card.

To minimize fraudulent orders, we may also require a fax or scan via e-mail with the copy of the credit card, passport or local identification card and a copy of the latest credit card statement.

We do not guarantee a delivery date on International Express Shipping because orders shipped outside of the United States are subject to customs inspection and fees. Customs policies vary from country to country. Please contact your local Customs office for more information.

If you have any questions on these policies, please call 1-800-786-4452 or email [order@iccsafe.org] our customer service department. International Customers can call 001-708-799-2300 x33801 or email [order@iccsafe.org].