Smart Management: Coaching for Better Performance

There`s no doubt about it. The workplace has changed drastically over the past two decades. In the past, leading an organization meant managing, directing or supervising. The individual in charge was known as `The Boss` and was responsible for directing all activities and making all decisions. Today`s employees, however, do not respond well to bosses. They expect to be treated as full members of a team. Therefore, many managers today find themselves in the somewhat uncomfortable position of being a `coach.` Unfortunately, they are typically lacking in the knowledge and skills to master their new role. This 1-hour online interactive course is designed to help you become a coach in the very best sense of the word. This course stresses the need for good coaching skills and provides practical suggestions for confronting poor performance by using a Performance Improvement Plan.

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