Inspector Skills: Communications (Self-Paced)

Item #: 2516ONL14F
Price: $69.00
Member Price: $69.00
Member Savings: $0.00
Format: Online Self-Paced
Duration: 1.00
$69.00
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Effective communication is essential for building trust, fostering positive relationships, and ensuring clear understanding in inspections. This self-paced online course focuses on the skills necessary to communicate clearly and professionally with the public, colleagues, and stakeholders. Participants will explore strategies for both verbal and non-verbal communication to improve engagement and customer satisfaction.
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Objectives
  • Identify the key elements of effective communication in public interactions.
  • Explain the role of communication in building trust and positive relationships.
  • Demonstrate clarity and coherence in verbal and non-verbal communication.
  • Evaluate the impact of good communication on customer engagement and understanding.
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